Reorganised how 3L users look their financial life every day

MY ROLE

Product Designer

Primary user

Investor, Pro-trader & tracker

TEAM

PM & Engineers

TIMELINE

2 months

Old Dashboard had no spine

INDmoney dashboard was a single screen with 12+ widgets stacked in long vertical scroll. Everything fought for attention.

STEP 01 - Data analysis

We did analysis- the data was damning

A full analytics audit of the old dashboard surfaced clear signal on what wasn’t working

90%

Users kept assets list in list mode- grid toggle was invisible noise

~0

active goal user- Goals product as a product was stale still so prominent

less than 1%

Bill payments initiated from dashboard — two dedicated widgets for this

less than 1%

Wallet widget used for adding money - prime real estate wasted

STEP 02 - Appstore reviews /User interviews

Real users! Real stories

Good app to tracks everything in one

place but too many features...

My external MF Portfolio is always wrong , never tells me when to refresh

Sidhaant Mundra

@tradewithSidhaant

User interview

-shreya

“Oh I can do UPI payments and pay bills too from INDmoney”

User interview

-aditya

“I always get lost with finding bills, and often miss due dates”

STEP 03 - Understand why?

~3L Users visits dashboard daily but engagement was low. Two major answers were missing

“How is my portfolio performing Today”

“Is Any of my Bill/EMI/Payment is due today? ”

How might we simply the dashboard of app so that it shows users financial summary in one glance?

The app is built on one idea: Networth

INDmoney's core promise — track every asset, loan, and account to show real wealth — gave us the Information Architecture framework we needed. Net worth has a formula:

Networth = Assets-liabilities

Networth

Liabilities

Assets

Investments

Invested + tracked

IND stocks

US stocks

Mutual Funds

External portfolio

Banks

Liquid asset

Insurance

Protection of assets

Life insurance

Health insurance

Motor insurance

Other tracked

Bills/recharges

Added bills/recharges

Utility bills

Prepaid/postpaid

Recharges

Credit cards

Tracked Credit Cards

Loans

On platloam +external

Personal loans

Loan against MF

External loan

Attention Required

1/2

View all

Shantanu Jain

Electricity Bill

use ₹25 cashback

Pay ₹6,000

Due in 5 days

Assets

Investment

Bank

Protection

Total invested value

₹2,00,00,000

IND stocks

49.2% allocation

₹10,00,000

▲3.2%

Mutual funds

49.2% allocation

₹10,00,000

▲3.2%

Us stocks

49.2% allocation

₹10,00,000

▲3.2%

Realestate

49.2% allocation

₹10,00,000

▲3.2%

View All

Liabilities

Credit card

Bills & recharges

Loans

Total bill amount

₹2,00,00,000

Use

₹1,100 cashback

to pay your bills

Add a card

View all

Bill overdue

Visa •• 5467

Axis Atlas

Next bill in 22 days

Pay ₹5,000

Due in 52 days

Visa •• 5467

HDFC regalia gold

Next bill in 22 days

Pay ₹5,000

Pay by 23 Mar

Mastercard •• 5467

SBI card prime

Next bill in 22 days

Pay ₹5,000

1st EMI on

date

Get Instant Cash up to

₹1,20,000

Instant approval, quick disbursal.

Withdraw

Your data is 100% safe

Trusted by 80 lakh+ Indians

ISO 27001 Certified

INDstocks

US Stocks

Dashboard

Mutual Fund

Insta Cash

9:41

MY net worth

₹1459878.99L

1 Day Change:

₹50,000

▼ 4.27%

Networth first

Any important bill/action

Then what builds it

Then what reduces it

Cross selling of loans

“Users can clearly see that their loans debt is impacting their net worth, SIP is growing it.”

New screen looks practical

New dashboard is smart & personalised!

Widgets shown were based on stage of user. eg if user has just completed registrations we only show kyc widget.

9:41

MY net worth

₹1459878.99L

1 Day Change:

₹50,000

▼ 4.27%

Attention Required

1/2

View all

Shantanu Jain

Electricity Bill

use ₹25 cashback

Pay ₹6,000

Due in 5 days

Assets

Investment

Bank

Protection

Total invested value

₹2,00,00,000

IND stocks

49.2% allocation

₹10,00,000

▲3.2%

Mutual funds

49.2% allocation

₹10,00,000

▲3.2%

Us stocks

49.2% allocation

₹10,00,000

▲3.2%

Realestate

49.2% allocation

₹10,00,000

▲3.2%

View All

Liabilities

Credit card

Bills & recharges

Total bill amount

₹2,00,00,000

Use

₹1,100 cashback

to pay your bills

Add a card

View all

Bill overdue

Visa •• 5467

Axis Atlas

Next bill in 22 days

Pay ₹5,000

Due in 52 days

Visa •• 5467

HDFC regalia gold

Next bill in 22 days

Pay ₹5,000

Pay by 23 Mar

Mastercard •• 5467

SBI card prime

Next bill in 22 days

Pay ₹5,000

1st EMI on

date

Get Instant Cash up to

₹1,20,000

Instant approval, quick disbursal.

Withdraw

Your data is 100% safe

Trusted by 80 lakh+ Indians

ISO 27001 Certified

INDstocks

US Stocks

Dashboard

Mutual Fund

Insta Cash

What moved?

Same information different representation

45%

New investor KYC to trade conversion

4 to 2d

Time taken to convert new investor

2-3%

Actions via attention required

10%

Existing investor engagement ios

3%

Existing investor engagement andriod

dropped

Bill payment & recharge via Widget

What’s next?

01

Recover bill payment numbers

02

Understand the gap b/w ios v/s Andriod users

03

Tab personalisation with in assets

Closing statement!

“Good UX is about giving users clarity at the right moment”

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